Save your emergency kit

1. 1

   Save it during setup

   When you create your vault, HeirVault shows a recovery phrase as part of your emergency kit. Write it down or store it somewhere only you control.

2. 2

   Print a kit from Account settings

   When your vault is unlocked, open Account → Security → Emergency kit, re-enter your recovery phrase on this device, and use Print or save as PDF. The phrase never leaves your browser for kit generation.

3. 3

   Keep it offline and private

   Do not email the kit to yourself or store it in the same place as your everyday passwords. A paper copy, a sealed envelope, or an offline store you already trust for recovery secrets are common choices.

4. 4

   Use it only if you lose the passphrase

   If you forget your vault passphrase, use the recovery phrase from your emergency kit to regain access on your device. We cannot reset vault encryption for you.

5. 5

   If both are lost, contents stay encrypted

   If the passphrase and recovery phrase are both gone, live vault contents cannot be recovered by us or by anyone else. That is the tradeoff of live-vault keys that stay on your devices. Assisted handoffs are a separate path and may store a protected handoff key until claim.

Beneficiary delivery depends on the mode chosen for that contact (assisted, direct account, or owner-shared). The emergency kit is for your vault recovery, not for beneficiary claim access. Practice claim links from Contacts are separate and never unlock live handoffs.