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HeirVault

Leave what matters for contacts you name. They claim when you cannot. Your live vault encrypts in your browser.

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HeirVault. Leave docs, logins, bank details, and will copies for the contacts you name. They claim when you can't. Your live vault is end-to-end encrypted.

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Help Center

Topics

  • Getting started10
  • Security and privacy14
  • Check-ins and release9
  • Beneficiaries and claims13
  • Billing and plans14

Guides

  • What to leave in your vault
  • Leave your password manager
  • Leave crypto wallet access
  • How check-ins work
  • Save your emergency kit
  • Prepare your beneficiaries
  • How to claim access
  1. Help Center
  2. Prepare your beneficiaries

Prepare your beneficiaries

A real claim email looks like phishing if nobody has heard of HeirVault. Tell people the plan exists while things are calm.

  1. 1

    Say three things in plain language

    That you made a plan. Who is named for what. What the claim email will look like at a high level, including the HeirVault name. You do not need a formal presentation. You need those facts lodged in memory.

  2. 2

    Do not hand over live secrets early

    Being open does not mean sharing vault passwords, beneficiary unlock material, or seed phrases today unless you intend that person to have access now. Tell them the system exists. Keep the keys for claim time.

  3. 3

    Run a practice claim

    From Contacts or Who gets what, open a practice claim so a beneficiary sees the flow with sample placeholders. Practice links always show a Practice banner and never unlock live handoffs. Real claim email wording is different on purpose.

  4. 4

    Explain witnesses if you use them

    On Pro and Shield, witnesses confirm vault-level release. Tell them they may get a confirmation link, that they are voting on whether release should proceed, and that they do not receive passwords unless you also named them as a beneficiary.

If someone later ignores a claim email, the plan failed at the human step even if the product worked. Revisit the conversation after major life changes: marriage, divorce, a new executor, or a move.
More about beneficiaries and claims
PreviousSave your emergency kitNextHow to claim access

Still need help?

Email support@heirvault.io. For security vulnerability reports, use security@heirvault.io on the Security page.

On this page

  • Say three things in plain language
  • Do not hand over live secrets early
  • Run a practice claim
  • Explain witnesses if you use them